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Front Office Employee (m/f/d)

DACHAU // PROFESSIONAL EXPERIENCE (JUNIOR LEVEL) // PROFESSIONAL EXPERIENCE

THE RHIN stands for modern design, personal service and genuine hospitality. Our front office is the first point of contact for our guests and shapes both the first and the last impression of their stay. Become part of our team as a front office employee (m/f/d) and create unforgettable guest experiences with your personality and your service mindset.

WHAT AWAITS YOU

You welcome and look after our guests warmly and professionally — from arrival to departure.
You handle check-ins and check-outs and are a competent point of contact for the wishes, questions and concerns of our national and international guests.
You look after reservations, enquiries and incoming bookings and support the daily routine at the front office.
You process invoices, handle cash and billing procedures and ensure all front office processes run correctly.
You advise our guests on the hotel's offers as well as on leisure activities and excursions in the region.
You work closely with all hotel departments and ensure smooth operations and a first-class guest experience.

WHAT YOU BRING

Ideally you have completed training in hospitality or gained initial professional experience at the front office, in guest services or in a comparable position.
You live genuine hospitality that comes from the heart and, with your positive manner, ensure our guests always feel welcome.
You impress with your communication skills, your friendly appearance and your service orientation.
You work in a structured, reliable and responsible way and keep an overview even in demanding situations.
You have very good written and spoken German as well as good English.
You are confident with hotel-related IT systems and digital applications, or are willing to get up to speed with new systems quickly.

Not coming directly from hospitality? No problem! Motivated career changers (m/f/d) who enjoy guest contact, are service-oriented and ready to pitch in are very welcome.

YOUR BENEFITS

Permanent employment contract in a forward-looking company
30 days of holiday based on a 5-day week
Comprehensive company benefits scheme with pension, occupational disability and accident cover
Plenty of room to shape things and short decision paths
Corporate benefits with attractive discounts at numerous brands and providers
Company bike leasing
Use of our in-house gym plus offers within our corporate health management programme
Employee-refers-employee bonus
Work clothing provided free of charge
Modern workplaces in a stylish hotel concept
Individual development and further training opportunities

Please send your application and/or questions to:

KUTTER GmbH & Co. KG

Augsburger Str. 55

87700 Memmingen

08331 / 8551 - 0

personal@kutter.de

Contact:
Teamleitung Personal Stefanie Kunisch

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